At IceMaidenCakes, we strive to make your shopping experience as smooth and sweet as our desserts. Below is everything you need to know about how we handle payments:
Accepted Payment Methods
We accept a variety of payment methods to make your checkout process simple and convenient:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
- Digital Wallets: PayPal, Apple Pay, and Google Pay
- Gift Cards: IceMaidenCakes gift cards (if applicable)
All payments are processed securely, so you can shop with confidence.
Payment Timing
Your payment will be charged at the time your order is placed. This ensures we can begin preparing your delicious treats right away!
Payment Security
Your security is our priority. All transactions on our website are encrypted using industry-standard SSL technology to protect your personal and financial information.
Taxes
Sales tax will be calculated based on your shipping address and will be added to your total during checkout, if applicable. The amount will be clearly displayed before you confirm your purchase.
Refunds for Canceled Orders
If you cancel your order within 24 hours of placing it, we’ll issue a full refund to your original method of payment. Refunds may take 5-7 business days to appear on your account.
Declined Payments
If your payment is declined, double-check the following:
- Your card information is entered correctly.
- Your card has sufficient funds.
- Your bank hasn’t flagged the transaction as suspicious.
If the issue persists, please contact your bank or reach out to us for assistance at [email protected]
Contact Us
Need help with your payment or have questions? We’re here for you! Contact us during our business hours:
- Phone: +1 814-300-8766
- Email: [email protected]
- Address: 5522 S Oak Park Ave, Chicago, IL 60638, US
- Hours: Monday–Friday, 9 AM–5 PM (local time)
Thank you for choosing IceMaidenCakes. We’re delighted to sweeten your day!