At IceMaidenCakes, we’re dedicated to ensuring that your treats arrive fresh and on time. To make your delivery experience even better, we provide a simple and transparent order tracking process. Here’s how it works:
How to Track Your Order
We’ve made tracking your order quick and easy! Once your package has been shipped, you’ll receive a confirmation email with your tracking number. Here’s what to do next:
- Step 1: Check your email inbox for the shipping confirmation.
- Step 2: Locate the tracking number included in the email.
- Step 3: Click the tracking link in the email or visit the FedEx website.
- Step 4: Enter your tracking number and get real-time updates on your package’s journey.
If you don’t see the email, please check your spam or junk folder. Still can’t find it? Reach out to us at [email protected], and we’ll be happy to assist you.
What to Expect
Once your order ships, you can track:
- Current Location: See where your package is in transit.
- Estimated Delivery Date: Know exactly when to expect your order.
- Delivery Status: Receive updates as your treats move closer to your door.
Delays or Issues
We work with FedEx to ensure timely delivery, but sometimes delays happen due to unforeseen circumstances like weather or high shipping demand. If your tracking information hasn’t updated in over 48 hours, please let us know, and we’ll investigate immediately.
Contact Us
Have questions or need help tracking your order? Our friendly team is here to help. Get in touch during our business hours:
- Phone: +1 814-300-8766
- Email: [email protected]
- Address: 5522 S Oak Park Ave, Chicago, IL 60638, US
- Hours: Monday–Friday, 9 AM–5 PM (local time)
Thank you for choosing IceMaidenCakes! We’re thrilled to sweeten your day, and we’ll ensure your treats are delivered with care and love.